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Job No. 139905

  • Job Title:
  • Specialist 1, Instructional Technology
  • Employer:
  • Salt Lake Community College
  • Location:
  • Salt Lake City , UT
  • Posting Date:
  • 04-Dec-2018
  • Description:
  • Job Summary
    The Instructional Technologist 1 provides first level support in the teaching, maintenance and improvement of courses in technology-enabled learning environments.

    Essential Responsibilities and Duties
    Serves as a support resource in the teaching, maintenance and improvement of course sites and troubleshoots and resolves course site concerns/problems/issues.
    Facilitates 1-on-1 and group training/consultation sessions on the use of LMSand college-owned elearning or web development software.
    Creates limited-scope, web-based tutorials and support aids on the use of LMSor college-owned elearning or web development software.
    Liaises between eLearning Support and departments/divisions to coordinate requests for proactive contact with students.
    Remains current with and has a thorough understanding of technology tools and trends in online education.
    Completes other duties as assigned.

    Essential Responsibilities and Duties Continued
    Preferred Qualifications
    Bachelor’s degree in instructional design, instructional technology, or related field strongly preferred.
    • Familiarity with the principles of universal design for learning and how to make elearning accessible for all learners

    Minimum Qualifications
    Associate’s degree in Web Development, Instructional Technology, Instructional Design, Graphic Design, Computer Science, Communication, Education, Multimedia, or a related field.
    Zero (0) to two (2) years experience in elearning/online course development or basic web development (can be concurrent with below.
    Zero (0) to two (2) years years experience in customer service/support (can be concurrent with above)

    Knowledge, Skills & Abilities
    • Excellent interpersonal, oral, and written communication skills
    • Excellent customer-service skills
    • Highly-developed organization skills
    • Ability to concurrently manage multiple assigned tasks
    • Ability to work independently with limited direction
    • Excellent problem-solving and troubleshooting skills
    • Skill in documentation of time, effort, processes
    • Familiarity with principles of instructional design and roles involved in elearning and web development
    • Skill in assessment of instructional needs in order to recommend appropriate approaches/applications/tools
    • Fluency and comfort in the use of technology in everyday life
    • Fluency in navigating the web and using web-based tools to facilitate work, learning, collaboration, productivity, research, etc.
    • Fluency in using popular productivity software (MS Office suite or equivalent) on either Windows or Mac operating systems
    • Sound understanding of, and ability to use fundamental web development technologies (e.g.: HTML, CSS)
    • Efficiency with using elearning development tools/software (e.g.: Dreamweaver, Fireworks/Photoshop, Respondus, LMS, Canvas, Camtasia, Articulate products, etc.
    • Ability to use cloud-based collaboration, support and project management software (e.g.: knowledgebase, help desk ticketing, screen sharing, etc.)
    • Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
    • Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

    Non-Essential Responsibilities and Duties
    Special Instructions
    *Please indicate on your resume if your work experience is full-time or part-time.

    FLSA Non-Exempt
    SLCC Information
    Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

    SLCC is a participating employer with Utah Retirement Systems (“URS”).

    This position may require the successful completion of a criminal background check.
  •  Contact information:
  • Salt Lake Community College
  • Salt Lake City, UT 84130
  • United States
  • Employer's Website:
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