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Job No. 140082

  • Job Title:
  • Instructional Tech System Specialist
  • Employer:
  • Middle Tennessee State University
  • Location:
  • Murfreesboro , TN
  • Posting Date:
  • 07-Jan-2019
  • Description:
  • Job Description
    This position will provide professional microcomputer and audio/visual support for MTSU owned or occupied spaces via phone, email, and in person. This position also provides expertise in enterprise software deployment over the network to approximately 7,000 computers across the MTSU campus. In this role the technician will perform deployment, installation, support, and training of these enterprise level software packages. This position documents all support interactions in the current ticketing system. As needed this position will participate in cross departmental and/or University committees and perform other related task or special projects as assigned. This position must remain knowledgeable about new and emerging learning spaces technologies, and continue to be innovative in order to provide the highest quality instructional technology environment.

    Required Educational Qualifications and Field of Study
    Bachelor’s degree preferrably in computer science, engineering, information systems or related area required. An Associate’s degree in related area and five (5) years extensive work experience or seven (7) years extensive work experience may also be substituted in lieu of a degree.

    Required Year(s) and Type of Work Experience
    Three (3) years extensive experience with installation, maintenance, troubleshooting, and repair of microcomputers (both PC and Macintosh) and peripherals. Experience should include the installation, service, and support of Windows 7, 8, and 10 as well as Mac OS X 10.5 and higher. Two (2) years of experience creating software packages for mass deployment utilizing a software distribution system such as SCCM or Kaseya. Experience with installation, service, and support of instructional and audio/visual systems required.

    Preferred Year(s) and Type of Work Experience
    Experience with installation, service, and support of instruction and audio/visual systems preferred.
  •  Contact information:
  • Middle Tennessee State University
  • Murfreesboro, TN 37132
  • United States
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