MISSION STATEMENT
Florida Atlantic University Student Health Services, staffed by a team of dedicated professionals, provides healthcare, prevention, education, outreach and public health services to a diverse student population in a safe, caring and supportive environment.
We promote university-wide wellness, encouraging healthy lifestyles and personal responsibility to enhance students' capacity for reaching academic and personal goals, thereby enhancing their overall learning experiences.
VISION
Student Health Services will be an outstanding resource committed to meeting the changing health and wellness needs of the university community.
VALUES
- Our spectrum of services supports the academic mission of Florida Atlantic University and health in its broadest sense..
- Student Health Services values its connection with the Division of Student Affairs and their unwavering concern for student life on our campuses.
- We pursue excellence by delivering quality, efficient and cost-effective services that meet professional and accreditation standards as well as relevant Federal and State regulations.
- We provide easy access to affordable, multidisciplinary professional services.
- We are committed to ethical practices and to our unique responsibility to protect patient confidentiality.
- The learning environment and health of our students are enhanced by our collaboration and partnership with students, the community and other campus health-related programs and services.
- We value individual diversity, providing care that respects personal values, integrity and beliefs in a fair and honest manner.
- We design and implement innovative and creative responses to current and changing health care needs and characteristics of our student population.
- We serve as advocates for a healthy campus by providing leadership on health policy issues and as leaders during health-related crises.
- We foster a positive work environment where the values of respect and accountability are understood and demonstrated by our staff.
- We strive to ensure a non-judgmental, safe and secure environment for students and employees.
- Student Health Services values learning and supports opportunities for professional and personal development.
STUDENTS' RIGHTS AND RESPONSIBILITIES
To protect the student's rights and clarify responsibilities in order to promote quality health care and mutual goal setting between the student and the provider.
A STUDENT HAS THE RIGHT
- To be treated with respect, consideration and dignity.
- To privacy.
- To the identity and professional status of the provider.
- To confidentiality of their records and other protected health information.
- To have and express their own feelings and opinions.
- To be listened to and taken seriously.
- To receive reasonable access to care within the mission and scope of practice of Student Health Services.
- To ask for information from health professionals.
- To know the effectiveness and possible side effects of all forms of treatment.
- To be treated in a non-judgmental manner regardless of race, age, gender, nation of origin, disability, cultural and religious beliefs or sexual orientation.
- To receive a timely response to any filed grievance or report of dissatisfaction.
- To complete information, to the degree known, concerning diagnosis/evaluation/treatment/prognosis.
