| 1 | Course Introduction | Lecture |  | 
| 2 | Burger King and McDonald's | Case |  | 
| 3 | Capacity | Lecture |  | 
| 4 | National Cranberry | Case |  | 
| 5 | Webvan | Case |  | 
| 6 | Inventory | Lecture |  | 
| 7 | Barilla | Case |  | 
| 8 | Sport Obermeyer | Case | Graded case write-up due at the beginning of class (PDF) | 
| 9 | Production Control | Lecture | All students please complete the class feedback survey #1 | 
| 10 | Hewlett-Packard | Case |  | 
| 11 | The Goal | Book | Book Review
   This assignment is due at the beginning of class today. Prepare a one page summary of The Goal formatted as follows:
  1. List your (at most) 6 main take-aways from the book (at most 2-3 sentence each); and
  2. List the (at most) 4 main critiques (at most 2-3 sentence each) you would make about this book | 
| 12 | Quality | Lecture |  | 
| 13 | Toyota | Case |  | 
| 14 | Process Design | Lecture |  | 
| 15 | Global Financial Corp. | Case |  | 
| 16 | Supply Chain Design | Lecture |  | 
| 17 | Product Design | Lecture |  | 
| 18 | Sega Dreamcast | Case |  | 
| 19 | Simulation and Course Wrap-up | Lecture | Students with last names M-Z please complete the class feedback survey #2 |